FAQ
Tap a question to see the answer.
Why ChronoTree
Why should we bother curating our experiences for the future? Won’t AI in the future be able to generate whole movies based on our lives?
How is this different from other family tree platforms?
Will ChronoTree turn me into an AI ghoul in the future?
My friends are just as important as my family. How can I connect to them?
Do you have an app?
Subscription Info
Why isn’t ChronoTree free?
What can I do for free?
What can I do on a subscription plan?
Is there a difference between the monthly and yearly plans?
Who processes my payment? Why does my statement say Link?
So ChronoTree is a photo storage site?
What to Share
What kind of pictures should I upload?
How personal can I get?
Why can't I post video?
I’d like to send someone a DM, when will that feature be available?
Your Tree
Why are some of these names in Gold?
What does GEN mean on the Family Tree?
Why Can’t I add my in-laws?
How do I show if a couple on my family tree got divorced?
How do I show if someone remarried after a partner passed?
How do we show on the tree that someone has passed away?
People, Admins & Getting Back In
I want to invite a chaotic family member into ChronoTree, but I’m worried they would upset the family.
What’s the deal with the family code?
I made a mistake on my family tree. How do I fix it?
What's that weird red symbol on some names?
Who should be an admin on my ChronoTree? How important is it?
How do we change the admins of our tree?
What happens if everyone in my family get’s locked out of our accounts?
Family Tree
Photo Feed
My Profile
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